Staff Development

By Jon Lokhorst, CPA, CSP, PCC   The 2023 year-end has arrived, and now is the time to create a framework through which you can assess your progress over the past year. To achieve this, consider using an after-action review (AAR). This structured approach has been a tool of the U.S. Army in evaluating performance in battlefield

When was the last time you pulled your team away from the daily grind to work on the team, not just as a team?   The best leaders recognize the need to get off the hamster wheel of never-ending operational tasks to focus on building a cohesive, high-performing team. An off-site retreat is one of the

By Jon Lokhorst, CPA, PCC   Is it possible for you to be a good boss and, at the same time, underperform or even fail as a leader in your organization?   That was the opening question during Mission-Critical Leadership: How Smart Managers Lead Well in All Directions, a full-day training experience offered during PICPA’s 125th Annual Meeting and

Performance, productivity, and … proximity bias? Leaders navigating hybrid work environments have new risks to watch for when trying to level up their leadership skills.   We’re two-plus years into the ever-changing COVID era, and employers and employees alike are wondering what the future of work will look like. “Employees are happier and more productive when they

Consistent and meaningful one-on-one check-ins are one key to keeping your—and your organization’s—head above water.   The great resignation that swept many organizations up in a turnover tsunami doesn’t show any signs of slowing down. According to Fidelity’s Financial Resolutions Study, 39 percent of workers plan to look for a new job in 2022, and that number

The post-pandemic rise of employee burnout should have savvy leaders taking these preventative steps to protect themselves and their teams.   An increasing rate of employee burnout is among the far-reaching consequences of the global pandemic we’ve been weathering. According to the most recent Future of Benefits Pulse Survey from The Hartford, 61 percent of workers said

By Jon Lokhorst, CPA, PCC     Leading change has always been a high-risk, high-reward proposition. That’s become even more true throughout the significant, unplanned change of the COVID pandemic. This rapid, constant change also makes it difficult for leaders to gauge their effectiveness, especially when many of their team members are working remotely.   The best leaders address this

Using empathy, clear communication, and careful planning is key to retaining star employees when reopening the office.   The World Health Organization’s declaration of the global COVID-19 pandemic in March of 2020 triggered a sudden and involuntary shift to remote work. As often happens in a crisis, this inspired a can-do spirit. Employers and employees alike adapted

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